Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard (HIMSS Book Series) - Image 1

£62.11

CRC Press Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard (HIMSS Book Series)

Name: Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard (HIMSS Book Series)
Brand: CRC Press
Price: 62.11 GBP
Availability: InStock

Balanced Scorecard

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Description

Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) – core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. It’s about behavior change, leadership, and vision. Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.

Product Specifications

Brand: CRC Press
Format: paperback
ASIN: 1138104531
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 02 January 2018
Listed Since: 02 June 2017

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CRC Press Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard (HIMSS Book Series)

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