£119.95

Wiley Housekeeping Management

Name: Housekeeping Management
Brand: Wiley
Price: 119.95 GBP
Availability: InStock

Knowledge Management

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Description

The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book will also incorporate new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.

Product Specifications

Brand: Wiley
Format: Hardcover
ASIN: 1118071794
Category: Books > Subjects > Business, Finance & Law > Management > Knowledge Management
Domain: Amazon UK
Release Date: 06 March 2012
Listed Since: 01 February 2011

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Wiley Housekeeping Management

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