Selling in Customer Service: Integrating and Coordinating Service and Selling

Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries

The Unstoppable Sales Prospecting System - Business Book

The Forgotten Leg of Quality: Customer Service (Practical Quality of the Future)

CRC Press

Powering the Lean Enterprise - Management and Operations Book

Healthcare Safety and Security: Navigating a Service in Crisis

The Servant Leader: How to Create a Productive Organization By Serving Those Being Led

Routledge Who Speaks for the Customer? - Business Book

Routledge

Digital Leadership: Integrating Technology for Success Book

Strategic Software Quality Management: How to Incorporate Sustainable Continuous Improvement Practices

Autism Friendly Business: Serving Neurodiverse Customers

The Change Agent’s Field Guide: Mastering the Intersections of Change Management and Continuous Improvement

Sales Support Operations - AI and Digitalization Book

Lubricant Marketing, Selling, and Key Account Management

Services Marketing and Customer Relationship Management

Global Security and Sustainable Business Development Book

Impact Business Design: The Playbook for Developing Sustainable Business Models

The Product Wheel Handbook: Creating Balanced Flow in High-Mix Process Operations

Zero Complaints: The Path to Continuous Value Creation

The Performance Management Systems Playbook: Integrating the ISO 56002 and 56004 Standards Into Your Business Operations

Service Guarantee prospect in signalling Service Quality towards Customer Loyalty

GRIN Verlag

Quality of Customer Service in Central Cooperative Banks: A Study

Mobile Services From Customer Perceptive

Transforming Leadership, Improving the Patient Experience: Communication Strategies for Driving Patient Satisfaction

Service Learning in Higher Education: From Pedagogy to Practice