South-Western Supervision, International Edition

Featuring a practical ""hands-on"" approach that blends skill-building opportunities with traditional management principles, Mosley, Mosley, and Pietri's SUPERVISORY MANAGEMENT, 8e helps you prepare your students to become effective supervisors in today's workplace environments. Readable, engaging, and offering a practical focus on developing successful supervisors, the Eighth Edition of SUPERVISORY MANAGEMENT inspires students--emphasizing a positive approach of working cooperatively WITH people to develop and empower them to better perform in their working roles. The authors consistently adhere to the federal government SCANS (Secretary's Commission on Achieving Necessary Skills) requirements for workplace competencies. Chapter-opening Preview Cases give students real-world examples of chapter concepts. These cases are referred to in chapter narrative and in Self-Check questions, helping students link principle and concept as they progress through each chapter. Chapter-ending cases reinforce concepts with real-world supervisory examples. Including new and updated topics throughout and many course preparation and presentation tools for instructors, the Eighth Edition of this best-selling text is both an essential teaching tool and a learning resource that students will turn to after they complete your course. Review Part One: OVERVIEW. 1. Supervisory Management Roles and Challenges. Part Two: PLANNING. 2. Fundamentals of Planning. 3. Decision Making, Problem Solving, and Ethics. 4. Fundamentals of Organizing. 5. Delegating Authority: Empowering Others. Part Three: LEADING. 6. Communication. 7. Motivation. 8. Leadership. 9. Group Development, Team Building and Conflict Management. Part Four: SKILL DEVELOPMENT 10. Conducting Meetings and Facilitation Skills. 11. Coaching for Higher Performance. 12. Managing Change, Time and Stress. Part Five: CONTROLLING. 13. The Art of Controlling. 14. Controlling Productivity, quality and Safety. Part Six: MANAGING HUMAN RESOURCES AND DIVERSITY. 16. Selecting, Appraising and Disciplining Employees. 17. The Supervisor: Labor Relations and Legal Issues. About the Author Donald C. Mosley was Professor Emeritus of Management at the University of South Alabama and also the founder and chairman of the Synergistic Consulting Group. Earlier in his career, Dr. Mosley served as Chair of the Management Department at Mississippi State University and as a visiting professor at the University of Otago in Dunedin, New Zealand (where he helped to develop the first M.B.A. degree program in New Zealand). In 1973 he became Dean of the College of Business at the University of South Alabama in Mobile, where he helped the College become accredited by the American Assembly of Collegiate Schools of Business. In 1983, he returned to teaching, research, and consulting; and in 1999 he received the University of South Alabama Alumni Association's Outstanding Professor award and was mentioned in Who's Who Among America's Teachers. Paul Pietri is Professor of Management at the University of South Alabama; in 1993, the Alumni Association selected him for their Outstanding Professor award. Dr. Pietri has an extensive background as a trainer/consultant to private and public sector organizations, both in North America and abroad. He has designed, administered, and conducted training at the supervisory level for organizations in thirty-five states and Canada. These include International Paper Company, Shell, Dupont, the U.S. Departments of Agriculture, Labor, and Defense, and others. He also helped design curriculum for the Supervisory Communication" segment of Mississippi Public Television's series "Effective Communication". His writings have reflected his training and design experiences, and appeared in such journals as Training, Organizational Development Journal, Industrial Management, and others." Donald C. Mosley, Jr. is an Assistant Professor of Management at the University of South Alaba