Wiley The Smart Interviewer: Tools and Techniques for Hiring the Best

Focusing on the interview and person specifications, this text explain how to build excellent professional rapport, how to apply the TORC Technique for motivating the interviewee to be totally candid and reveal the negatives, how to conduct productive reference calls and how to correctly interpret an interviewee's responses. You'll also learn how to prepare for an interview, how much time to take during an interview and how to focus your questions in ways that will reveal whether the interviewee meets your organization's needs or not, plus the latest hiring legalities of which you should be aware. Valuable appendices feature sample person specifications for the general interviewee, technical professional manager, assistant computer programmer and retail clerk; a sample application form, an in-depth reference check guide, a professional rapport rating form and an order form. The text will interest anyone in business responsible for hiring and/or promoting individuals.