Routledge A Practical Guide to University and College Management: Beyond Bureaucracy

Written for Higher Education managers and administrators, A Practical Guide to University and College Management is a highly accessible text that offers practical guidance on how to manage the day-to-day life of universities. The authors take a proactive approach and offer a range of good practice examples and solutions, designed to resolve the dilemmas that arise in today’s rapidly changing higher education environment. Drawing on a wealth of management experience, this edited collection pulls together advice and practical guidance from expert managers working in the field of Higher Education. Each chapter is underpinned by theoretical perspectives to support invaluable pragmatic hints, mini-case studies, practical examples, and sample guidelines. The book covers four main areas: Selecting and inducting students: This section outlines the essential process for targeting, attracting, recruiting and inducting students Managing throughout the university year: Advice on the student experience, from the admissions process right up to graduation Assuring the quality of the student learning experience: How to manage course administration, student learning through assessment, student complaints and issues of quality assurance Maximising staff and student engagement: This section looks at how to maximise commitment and involvement by both staff and students, and includes approaches and examples of engagement implementation at other universities A Practical Guide to College and University Management will be of interest to Higher Education managers, administrators, and anyone looking for a pragmatic "how to" navigational guide that informs the working life of a university, from attracting students through to graduation. It offers managers and administrators essential training and support required to promote highly successful and efficient Higher Education Institutions, and is essential reading for anyone who works in university administration or aspires to do so. Sally Brown is Pro-Vice-Chancellor for Assessment, Learning and Teaching at Leeds Metropolitan University. She has published widely on innovations in teaching, learning and particularly assessment. Steve Denton is Pro-Vice-Chancellor and Registrar and Secretary at Leeds Metropolitan University bringing together University-wide student administrative and support services, including governance and legal matters, the academic registry, planning, student services, communication and marketing and widening access and participation. About the Author Sally Brown has worked in higher education for more than twenty years and was most recently Director of Membership Services at the Institute for Learning and Teaching in Higher Education. As well as working at Leeds Metropolitan University as Professor of Higher Education Diversity in Learning and Teaching , Professor Brown was Acting Associate Dean at Anglia Polytechnic University and Visiting Professor at the Robert Gordon University, Aberdeen and Buckinghamshire Chilterns University College. She also undertakes consultancy on learning and teaching issues in higher education across the UK and internationally including Australia, New Zealand, US, Canada, Germany, Denmark, Norway, Sweden, the Netherlands, Israel, Greece, Singapore and Ireland. She holds a Staff and Educational Development Association (SEDA) Fellowship, is an honorary Life Member of the Hellenic Adult and Distance Learning Association and an ILTHE (now Higher Education Academy) accredited member. She was also founding series editor for the ILTHE Effective Learning series with Kogan Page from 1999 onwards and was founding editor of the ILTHE journal Active Learning in Higher Education, published in conjunction with Sage Publishers. She is widely published and has edited more than a dozen volumes for Routledge and Kogan Page: her best known publications include Internationalising Higher Education, 2007 Routledge (edited with Elsp