The Dark Side of Emotional Labour (Routledge Studies in Management, Organizations and Society) - Image 1

£45.99

Routledge The Dark Side of Emotional Labour (Routledge Studies in Management, Organizations and Society)

Name: The Dark Side of Emotional Labour (Routledge Studies in Management, Organizations and Society)
Brand: Routledge
Price: 42.99 GBP
Availability: InStock

Anthropology & Sociology

Price History & Forecast

Last 26 days • 26 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 26 days • 2 price levels

Days at Price

Current Price

Price Analysis

Most common price: £43 (15 days, 57.7%)

Price range: £43 - £46

Price levels: 2 different prices over 26 days

Description

The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor’s receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker and veterinarian deal in death and despair. It also considers how different individuals develop the emotional capital necessary to cope with the dark side of emotional labour, and how individuals can make sense of, and come to take satisfaction and pride in, such difficult work. Finally, the book considers what is to be done with darker emotional work, both in terms of the management and care of those labouring on the dark side. Challenging and original, this book gives a voice to those who undertake the most demanding work on our behalf. It will be of interest to researchers and students of organisation studies and its related fields, and to every one of us who is called on to work or manage on the Dark Side.

Product Specifications

Brand: Routledge
Format: paperback
ASIN: 0367737701
Category: Books > Subjects > Biography > Medical, Legal & Social Sciences > Anthropology & Sociology
Domain: Amazon UK
Release Date: 18 December 2020
Listed Since: 14 October 2020

Barcode

No barcode data available

Routledge The Dark Side of Emotional Labour (Routledge Studies in Management, Organizations and Society)

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Routledge - The Dark Side of Emotional Labour Book

The Dark Side of Organizational Behavior: Examining Undesirable Aspects of Organizational Life (Routledge Studies in Management, Organizations and Society)

Leadership as Emotional Labour: Management and the 'Managed Heart' (Routledge Studies in Management, Organizations and Society)

Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work (Organization and Management Series)

Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work (Organization and Management Series)

Emotional Labour in Criminal Justice and Criminology (Routledge Frontiers of Criminal Justice)

Routledge - The Dark Side of the Workplace: Managing Incivility

Dark Sides of Organizational Life: Hostility, Rivalry, Gossip, Envy and other Difficult Behaviors (Routledge Studies in Management, Organizations and Society)

The Political Economy of Work (Routledge Frontiers of Political Economy)

Researching with Feeling: The Emotional Aspects of Social and Organizational Research

Routledge Public Relations as Emotional Labour - Research Book

Illuminating The Dark Side of Occupation: International Perspectives from Occupational Therapy and Occupational Science (Routledge Advances in Occupational Science and Occupational Therapy)

Understanding Emotion at Work

The Dark Side of Management: A Secret History of Management Theory

Social Functions of Emotion and Talking About Emotion at Work

The Dark Side of CRM: Customers, Relationships and Management

Unhealthy Work: Causes, Consequences, Cures (Critical Approaches in the Health Social Sciences Series)

′Managing′ Stress: Emotion and Power at Work

Emancipation Through Emotion Regulation at Work

Violence and Abuse In and Around Organisations (Psychological and Behavioural Aspects of Risk)

Managing Emotions in the Workplace

The Routledge Companion to Mental Health at Work (Routledge Companions in Business, Management and Marketing)

Emotional Labor: Putting the Service in Public Service

The Effect of Emotional Labor on Work Outcomes: Organizational Behavior Employee Outcomes Emotion Regulation