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Cengage Learning Managing for Quality and Performance Excellence

Name: Managing for Quality and Performance Excellence
Brand: Cengage Learning

Balanced Scorecard

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The leading book in quality management, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 8TH EDITION is built on the strength and experience of the author team. Experience as examiners for the Malcolm Baldrige Award allows both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout. This edition continues to provide a managerially oriented view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on principles of Six Sigma and design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.

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Used Book In Good Condition

Product Specifications

Brand: Cengage Learning
Format: Hardcover
ASIN: 0324783205
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 01 January 2010
Listed Since: 28 July 2009

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Cengage Learning Managing for Quality and Performance Excellence

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