Conflict Survival Kit: Tools for Resolving Conflict at Work - Image 1

£91.02

PEARSON EDUCATION Conflict Survival Kit: Tools for Resolving Conflict at Work

Name: Conflict Survival Kit: Tools for Resolving Conflict at Work
Brand: PEARSON EDUCATION
Price: 91.02 GBP
Availability: InStock

Human Resources Management

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£91 today · 30-day average £86 · all-time low £74

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Description

Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.

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Product Specifications

Brand: PEARSON EDUCATION
Format: paperback
ASIN: 0132741059
Category: Books > Subjects > Business, Finance & Law > Management > Human Resources > Human Resources Management
Domain: Amazon UK
Release Date: 20 March 2012
Listed Since: 05 August 2011

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PEARSON EDUCATION Conflict Survival Kit: Tools for Resolving Conflict at Work

Pricier than usual. £5 more than the 30-day average — we'd wait.

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