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Morgan Kaufmann Usability in Government Systems: User Experience Design for Citizens and Public Servants

Name: Usability in Government Systems: User Experience Design for Citizens and Public Servants
Brand: Morgan Kaufmann
Price: 41.5 GBP
Availability: InStock

Computer Science

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Description

As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers. Working with internal and external government systems is a unique and difficult task because of of the sheer magnitude of the audience for external systems (the entire population of a country, and sometimes more), and because of the need to achieve government transparency while protecting citizens' privacy. Open government, plain language, accessibility, biometrics, service design, internal vs. external systems, and cross-cultural issues, as well as working with the government, are all covered in this book.

Product Specifications

Brand: Morgan Kaufmann
Format: paperback
ASIN: 0123910633
Category: Books > Subjects > Computing & Internet > Computer Science
Domain: Amazon UK
Release Date: 21 May 2012
Listed Since: 21 December 2011

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Morgan Kaufmann Usability in Government Systems: User Experience Design for Citizens and Public Servants

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