Wiley Human Resources Management in the Hospitality Industry

Master the complexities of staff management with Human Resources Management in the Hospitality Industry, 2nd Edition by Wiley. This essential guide helps hospitality professionals become experts in managing essential functions across every segment of the industry. As labor costs rise and competition for quality staff increases, managers must adapt to changing employee attitudes and evolving guest expectations. This book provides the knowledge needed to navigate the proliferation of new laws impacting human resources policies. Learn how to effectively handle the challenging tasks of recruiting, selecting, orienting, training, and retaining outstanding staff members to ensure your business thrives in a competitive landscape.