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Sage Publishing Administration and Management in Criminal Justice - Service Quality

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£175.74 £166.95 £170.47 £173.98 £177.50 £181.01 £184.53 28 July 2026 13 August 2026 30 August 2026 16 September 2026 03 October 2026
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Description

Administration and Management in Criminal Justice: A Service Quality Approach, Third Edition by Jennifer M. Allen and Rajeev Sawhney offers criminal justice professionals a proactive framework for effective administration and management across all system areas. This Sage Publications text emphasises service quality principles to enhance how criminal justice organisations serve their diverse stakeholders-including fellow professionals, offenders, and victims. The book develops practical skills for responding to customer needs within the criminal justice environment, helping administrators and managers implement high-quality, effective services. Ideal for students and practitioners seeking to rethink traditional management approaches and adopt customer-focused strategies in criminal justice administration.

Key Features

Written by Jennifer M. Allen and Rajeev Sawhney, this Third Edition provides updated proactive administration techniques for criminal justice professionals.

Uses a service quality lens to address management and administration concepts across all areas of the criminal justice system.

Develops practical skills for responding to diverse customers including criminal justice professionals, offenders, and victims.

Emphasises the delivery of high-quality and effective criminal justice services through modern management approaches.

Published by Sage Publications as a comprehensive resource for criminal justice administration education and professional practice.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
14 February 2018
Listed Since
09 August 2017

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