£136.08

Routledge Values-based Service for Sustainable Business IKEA

Name: Routledge Values-based Service for Sustainable Business IKEA
Brand: Routledge
Price: 136.08 GBP
Availability: InStock

Anthropology & Sociology

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Description

Explore the connection between organizational values and sustainable business practices in this Routledge publication. While the role of values in managing service companies has historically lacked research, this book fills that gap by analyzing IKEA as a primary case study. Readers gain a deep understanding of how social and environmental perspectives serve as driving forces for creating economic value. The text provides a comprehensive history of IKEA to set the stage for its unique approach to business. By examining the brand through the lenses of service experience, service brand, and service leadership, this book develops a framework for values-based service thinking. This study is part of the Routledge Studies in Management, Organizations and Society series. It offers a comparative look at IKEA alongside other values-based service models, making it a valuable resource for those studying management and sociology. Whether you are interested in how large organizations maintain their mission or how sustainability integrates with service delivery, this book provides a detailed academic perspective.

Key Features

Analyzes IKEA as a large-scale case study for implementing values-based service in a sustainable business model.

Examines how social and environmental perspectives act as drivers for generating economic value within an organization.

Develops specific service thinking frameworks for the areas of service experience, service brand, and service leadership.

Provides a historical overview of IKEA to explain the foundation of its organizational values.

Offers a comparative analysis between IKEA and other companies utilizing values-based service approaches.

Part of the professional Routledge Studies in Management, Organizations and Society series.

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 0415458536
Category: Books > Subjects > Biography > Medical, Legal & Social Sciences > Anthropology & Sociology
Domain: Amazon UK
Release Date: 31 October 2008
Listed Since: 21 March 2008

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Routledge Values-based Service for Sustainable Business IKEA

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