£136.08

Routledge Values-based Service for Sustainable Business - IKEA

Name: Routledge Values-based Service for Sustainable Business - IKEA
Brand: Routledge
Price: 136.08 GBP
Availability: InStock

Anthropology & Sociology

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Description

Explore how values shape the management of service companies in this academic study from Routledge. This book addresses the research gap regarding the role of values in service development by analyzing IKEA as a primary case study. It examines how social and environmental perspectives drive economic value within a large organization. The text develops a framework for values-based service thinking across three key areas: service experience, service brand, and service leadership. By looking at the history of IKEA and comparing it to other values-based service models, this work provides essential insights for understanding sustainable business practices in modern management and organizational studies.

Key Features

This Routledge publication analyzes IKEA to provide a foundation for values-based service in sustainable business.

The text explores how social and environmental perspectives act as driving forces for creating economic value.

Readers gain insights into values-based service thinking within the areas of service experience and service brand.

The book covers service leadership and compares IKEA to other values-based service models.

This volume is part of the Routledge Studies in Management, Organizations and Society series.

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 0415458536
Category: Books > Subjects > Biography > Medical, Legal & Social Sciences > Anthropology & Sociology
Domain: Amazon UK
Release Date: 31 October 2008
Listed Since: 21 March 2008

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Routledge Values-based Service for Sustainable Business - IKEA

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