£150.01

Routledge Transforming Relationship Marketing - Digital Age Strategies

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Description

This comprehensive guide examines how organisations can build and maintain long-term customer relationships through value creation in the digital age. The book explores the foundational principles of relationship marketing and online relationship marketing strategies, covering three essential areas: understanding relationship marketing concepts and the relationship continuum, identifying the drivers and scope of relationship marketing initiatives, and restructuring organisations for successful digital relationship marketing implementation. Readers will discover practical insights into the opportunities and challenges of implementing relationship marketing in modern business environments, making this essential reading for marketing professionals, business leaders, and students seeking to understand how digital transformation reshapes customer engagement and loyalty strategies.

Key Features

Explores key principles of relationship marketing and online relationship marketing strategies in contemporary business.

Examines the relationship continuum and foundational concepts essential to understanding modern relationship marketing.

Addresses organisational restructuring requirements for successful relationship marketing in digital contexts.

Identifies drivers and scope of relationship marketing initiatives within e-commerce and digital environments.

Published by Routledge as part of the Advances in Management and Business Studies series.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
30 October 2020
Listed Since
07 May 2020

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