£155.31

Routledge : The Public Services under Reconstruction (Vol 6)

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Description

Explore the evolving landscape of public sector services with this academic study from Routledge. Part of the Routledge Studies in Management, Organizations and Society series, this volume examines the changes occurring within and around the public domain. The text provides an analysis of socio-cultural shifts, including the impact of New Public Management rationalization and the introduction of information technology on service delivery. This book moves beyond broad theories to focus on the local complexities of daily operations. It addresses the diversity of services and the various client experiences that shape them. By looking at professional roles and the different types of client relationships, the author provides a deep look into how service delivery works in practice. This work is designed to help readers understand the practical realities of managing and navigating modern public service environments.

Key Features

Analyzes socio-cultural changes affecting public domain services, including the impact of New Public Management and IT integration.

Focuses on the local complexities found in the day to day processes of service delivery.

Examines the diversity of client experiences and the various professional roles involved in service relationships.

Part of the Routledge Studies in Management, Organizations and Society series for academic depth.

Provides a practical perspective intended to help readers understand service reconstruction and management.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
24 October 2008
Listed Since
21 May 2008

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No barcode data available

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