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Routledge - The Organizational Measurement Manual

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Description

Improve your management capabilities with The Organizational Measurement Manual by Routledge. This guide provides a practical, step-by-step approach to creating performance measurements at the working level. Instead of focusing on abstract concepts, this book delivers actionable procedures for identifying, designing, monitoring, and using measurements effectively. Learn how to connect performance metrics to broader organizational objectives and initiatives. This manual explores how general performance measurement functions as a management tool to support key business areas, including control, customer satisfaction, and business improvement. It is a valuable resource for professionals looking to implement structured measurement systems that drive real results within their organizations.

Key Features

Step-by-step guidance for creating effective performance measurements at the working level.

Clear procedures for identifying, designing, monitoring, and using organizational measurements.

Methods to relate specific measurements to broader organizational objectives and initiatives.

Practical application of measurement as a tool for control and business improvement.

Strategies to use performance data to improve customer satisfaction levels.

A distinct approach that separates general performance measurement from other specialized topics.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
28 January 2001
Listed Since
05 February 2007

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