£127.62

Routledge - Six Sigma in Transactional and Service Environments

Name: Routledge - Six Sigma in Transactional and Service Environments
Brand: Routledge
Price: 127.62 GBP
Availability: InStock

Management Science

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Description

Explore the evolution and application of Six Sigma through this comprehensive text from Routledge. Originally developed by Motorola in 1987 to improve pager manufacturing, Six Sigma has expanded far beyond its origins in the United States. Following its successful implementation at General Electric in the late 1990s, this methodology gained international recognition and widespread adoption. While many existing publications focus heavily on manufacturing and product development, this book addresses the growing need for Six Sigma knowledge in non-manufacturing sectors. It provides context on how these processes have become an integral part of businesses worldwide. Whether you are looking at traditional manufacturing or modern service-based industries, this book offers a look at how Six Sigma functions in diverse business environments.

Key Features

Covers the historical development of Six Sigma from its Motorola origins in 1987 to its global rise.

Explores the impact of successful implementation at General Electric that led to international popularity.

Provides insight into how Six Sigma is applied in both manufacturing and non-manufacturing businesses.

Addresses the expansion of Six Sigma methodologies into transactional and service-oriented environments.

Offers a perspective on the global implementation of these processes in modern business settings.

Product Specifications

Brand: Routledge
Format: Hardcover
ASIN: 0566085771
Category: Books > Subjects > Business, Finance & Law > Management > Management Science
Domain: Amazon UK
Release Date: 28 August 2004
Listed Since: 05 February 2007

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Routledge - Six Sigma in Transactional and Service Environments

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