£136.27

Routledge Public Service Logic - Critical Studies in Management

Name: Routledge Public Service Logic - Critical Studies in Management
Brand: Routledge
Price: 127.67 GBP
Availability: InStock

Anthropology & Sociology

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Description

Public Service Logic provides a fresh perspective on how public services create value for citizens and society. This book expands on a decade of theoretical and empirical research to offer a new framework for understanding service delivery. By moving away from the product-dominant assumptions found in New Public Management (NPM), this work addresses the limitations and weaknesses that have emerged in traditional management models. Readers will find a deep integration of previous conceptual work alongside new empirical evidence from recent research. This text is an essential resource for those studying the evolution of public management and seeking to understand how to better serve public service users. It offers a necessary alternative to existing management theories, focusing on the actual impact of service delivery on society and the individuals it serves.

Key Features

Challenges existing New Public Management (NPM) assumptions by offering a new framework for public service delivery.

Integrates a decade of theoretical and empirical research to provide a well-rounded academic perspective.

Includes new empirical evidence from emerging research to support current management discussions.

Addresses the specific limitations and weaknesses found in traditional public management models.

Focuses on creating tangible value for public service users, citizens, and society at large.

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 036744335X
Category: Books > Subjects > Biography > Medical, Legal & Social Sciences > Anthropology & Sociology
Domain: Amazon UK
Release Date: 30 October 2020
Listed Since: 23 April 2020

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Routledge Public Service Logic - Critical Studies in Management

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