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Routledge Banking Services and the Consumer - Routledge Library Editions

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Description

This comprehensive report, commissioned by the government and prepared by the National Consumer Council, provides an in-depth examination of banking services from a consumer perspective. The study covers money transmission, access to banking services, emerging technology in banking, banking law, and disputes between banks and customers, along with savings and borrowing practices. It includes dedicated sections on Northern Ireland and Scotland, as well as bank executor and trustee work. The findings are grounded in two extensive surveys of consumer attitudes towards banking services, supplemented by evidence gathered directly from banks and building societies themselves, making it an essential resource for understanding consumer banking needs and experiences.

Key Features

Banking Services and the Consumer examines money transmission and access to banking services from a consumer viewpoint.

The report includes special sections on Northern Ireland and Scotland banking practices and regulations.

Based on two comprehensive surveys of consumer attitudes and direct evidence from banks and building societies.

Covers banking law, customer disputes, and bank executor and trustee work relevant to consumers.

Published by Routledge as part of the Library Editions Banking & Finance series for academic reference.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
25 May 2012
Listed Since
11 November 2011

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