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Routledge - Anger in the Air: Combating the Air Rage Phenomenon

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£127.22 £20.35 £43.67 £66.99 £90.30 £113.62 £136.94 22 February 2026 09 March 2026 25 March 2026 09 April 2026 25 April 2026

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Description

Explore the changing landscape of aviation safety and passenger behavior with Anger in the Air: Combating the Air Rage Phenomenon. Published by Routledge, this book examines how the realities of airline travel shifted significantly following the September 11 terrorist attacks. These events led to a 400% increase in air rage incidents, placing the entire airline industry under intense scrutiny. This text analyzes the dramatic shift in consumer behavior as the general public began to express frustrations with the aviation industry in new and intense ways. It details the response from the International Transport Workers Federation, which called for major changes to improve service quality and address these rising tensions. Readers will gain a deeper understanding of the psychological and social factors that have shaped the modern air travel experience and the industry's efforts to manage passenger conduct.

Key Features

Analyzes the 400% increase in air rage incidents following the September 11 terrorist attacks.

Examines the shift in consumer behavior and public frustration toward the airline industry.

Discusses the impact of changing travel realities on airline service quality and safety.

Covers the response and calls to action from the International Transport Workers Federation.

Provides insight into the industry-wide scrutiny caused by heightened passenger tensions.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
15 June 2009
Listed Since
13 March 2009

Barcode

No barcode data available

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