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Information Science Reference Digital Government and Public Interaction - ISR Book

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Description

Explore the changing landscape of digital governance with this publication from Information Science Reference. As governments adopt AI-driven solutions to streamline services, this book examines how chatbots reshape interactions between citizens and public institutions. It covers the transition from traditional human-centric consultations to automated processes, providing insights into how these systems impact user satisfaction and effectiveness. This work is essential for those looking to optimize digital government platforms. It addresses the need to meet the specific requirements of contemporary societies through better technology integration. Perfect for researchers and professionals interested in public policy and administration, this book provides a deep look at the role of AI in modern public service delivery.

Key Features

This book by Information Science Reference examines the role of government chatbots in reshaping citizen and institution interactions.

Learn how AI-driven solutions help transition public services from traditional human-centric consultations to automated processes.

Analyze the impact of AI systems on user satisfaction and the overall effectiveness of digital government platforms.

Gain insights into optimizing digital governance to meet the specific needs of contemporary societies.

Part of the Advances in Public Policy and Administration series for specialized academic and professional study.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
24 September 2024
Listed Since
01 October 2024

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