£108.23

CRC Press Developing Performance Support for Computer Systems

Illustrations

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Description

Improve how users interact with technology with Developing Performance Support for Computer Systems. Published by CRC Press, this book provides a practical strategy for maximizing usability and learnability during the implementation of new or upgraded computer systems. Instead of relying on outdated methods, this guide offers a roadmap for creating an integrated performance support systems approach. You will find detailed guidance on planning, designing, and developing essential resources such as documentation, online help, coaches, wizards, and training materials. By following these methods, organizations can help employees perform their jobs more efficiently and effectively. This text is designed to help you bridge the gap between complex software and user competence, ensuring that your technical investments lead to real productivity gains through better ease-of-use and ease-of-learning strategies.

Key Features

Provides detailed guidance for the planning, design, and development of performance support for new or upgraded computer systems.

Includes strategies to maximize usability and learnability through an integrated systems approach.

Covers a wide range of support materials including documentation, online help, coaches, and wizards.

Offers methods to help users perform their job functions more effectively and efficiently.

Delivers a comprehensive strategy for creating training and other necessary support resources.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
24 May 2004
Listed Since
05 February 2007

Barcode

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