Springer Quality, IT and Business Operations: Modeling and Optimization (Springer Proceedings in Business and Economics)

This book discusses action-oriented, concise and easy-to-communicate goals and challenges related to quality, reliability, infocomm technology and business operations. It brings together groundbreaking research in the area of software reliability, e-maintenance and big data analytics, highlighting the importance of maintaining the current growth in information technology (IT) adoption in businesses, while at the same time proposing process innovations to ensure sustainable development in the immediate future. In its thirty-seven chapters, it covers various areas of e-maintenance solutions, software architectures, patching problems in software reliability, preventive maintenance, industrial big data and reliability applications in electric power systems. The book reviews the ways in which countries currently attempt to resolve the conflicts and opportunities related to quality, reliability, IT and business operations, and proposes that internationally coordinated research plans are essential for effective and sustainable development, with research being most effective when it uses evidence-based decision-making frameworks resulting in clear management objectives, and is organized within adaptive management frameworks. Written by leading experts, the book is of interest to researchers, academicians, practitioners and policy makers alike who are working towards the common goal of making business operations more effective and sustainable. From the Back Cover This book discusses action-oriented, concise and easy-to-communicate goals and challenges related to quality, reliability, infocomm technology and business operations. It brings together groundbreaking research in the area of software reliability, e-maintenance and big data analytics, highlighting the importance of maintaining the current growth in information technology (IT) adoption in businesses, while at the same time proposing process innovations to ensure sustainable development in the immediate future. In its thirty-seven chapters, it covers various areas of e-maintenance solutions, software architectures, patching problems in software reliability, preventive maintenance, industrial big data and reliability applications in electric power systems. The book reviews the ways in which countries currently attempt to resolve the conflicts and opportunities related to quality, reliability, IT and business operations, and proposes that internationally coordinated research plans are essential for effective and sustainable development, with research being most effective when it uses evidence-based decision-making frameworks resulting in clear management objectives, and is organized within adaptive management frameworks. Written by leading experts, the book is of interest to researchers, academicians, practitioners and policy makers alike who are working towards the common goal of making business operations more effective and sustainable. About the Author P.K. Kapur Professor P.K. Kapur is Director of the Amity Centre for Interdisciplinary Research, Amity University, Noida, India, Former Dean of the Faculty of Mathematical Sciences, and Former Head of the Department of Operational Research, University of Delhi. He is the author of two world-renowned books: “Software Reliability Assessment with OR Applications” (Springer UK, 2011) and “Contributions to Hardware and Software Reliability” (World scientific, Singapore, 1999). He has executed various research projects funded by the University Grants Commission (UGC) and the Defence Research and Development Organization (DRDO) in the field of mathematical modeling in marketing and software reliability. He has been the President of SREQOM since 2000 and is a former President of the Operational Research Society of India. He is the Editor-in-Chief of IJSAEM, Springer, has edited 5 volumes of conference proceedings, and has been the guest editor for special issues of IJRQSE, CDQM, OPSEAR