Critical Success Factors for Knowledge Management: The Case of the Financial Services Industry - Image 1

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LAP Lambert Academic Publishing Critical Success Factors for Knowledge Management: The Case of the Financial Services Industry

Name: Critical Success Factors for Knowledge Management: The Case of the Financial Services Industry
Brand: LAP Lambert Academic Publishing
Price: 66.0 GBP
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Description

This book explores whether knowledge management makes a positive contribution to organisational success in financial service institutions. In addressing this aim, the study develops the twin objectives of identifying the critical success factors for knowledge management and then establishing which of these factors have an impact on organisational success. Adopting a mixed methods approach, the key findings of this research are that there is a significant difference in perceptions of organisational success for organisations operating in a knowledge management environment compared with organisations operating in a non-knowledge management environment. Furthermore, this research has also established that the portfolio of factors associated with perceptions of organisational success are different for the two groups of organisations. Thus, this research makes an important contribution to knowledge management theory by developing a unifying framework of critical success factors for knowledge management in financial service institutions. The practical implications of this study mean that managers can focus on the factors that make most impact on perceptions of organisational success About the Author Dr Yusra Mouzughi is a principal lecturer at Liverpool Business School, United Kingdom. Yusra is research active in the field of knowledge management with a particular interest in critical success factors for knowledge management as well as the role of key stakeholders in knowledge management activities.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 384654244X
Category: Books > Subjects > Business, Finance & Law > Accounting
Domain: Amazon UK
Release Date: 14 March 2012
Listed Since: 02 March 2012

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LAP Lambert Academic Publishing Critical Success Factors for Knowledge Management: The Case of the Financial Services Industry

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