Face-to-Face Kommunikation im Vertrieb von Industriegütern (Forum Marketing) - Image 1

£52.93

Gabler Verlag Face-to-Face Kommunikation im Vertrieb von Industriegütern (Forum Marketing)

Name: Face-to-Face Kommunikation im Vertrieb von Industriegutern (Forum Marketing)
Brand: Gabler Verlag
Price: 52.93 GBP
Availability: InStock

Call Centre Management

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Description

Ist ein Gesprächsobjekt hoch komplex und risikobeladen, spielt Face-to-Face Kommunikation und ihre Ausgestaltung auch im Zeitalter der Mediendominanz eine besondere Rolle. Andrea Geile analysiert die Erwartungen der Einkäufer an die Kommunikation in unterschiedlichen Kontexten sowie die Einflussgrößen des Kommunikationsverhaltens der Verkäufer und formuliert Empfehlungen zur Optimierung der Face-to-Face Kommunikation zwischen Einkäufern und Verkäufern. Abschließend stellt die Autorin ein Konzept für das Management zufriedenheitsorientierter Face-to-Face Kommunikation vor. Für die zweite Auflage wurden Teilbereiche des Buches überarbeitet und aktualisiert.

Product Specifications

Brand: Gabler Verlag
Format: paperback
ASIN: 3834932280
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 27 October 2011
Listed Since: 01 September 2011

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Gabler Verlag Face-to-Face Kommunikation im Vertrieb von Industriegütern (Forum Marketing)

It has never been this cheap. We have no record of a lower price.

Price History & Forecast

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