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£55 today · previous high £55 · all-time low £55

Deutscher Universitätsverlag Produktion integrativer Dienstleistungen: Kapazitätsplanung und Organisationsgestaltung am Beispiel von Krankenhäusern: 332 (neue betriebswirtschaftliche forschung (nbf), 332)

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£54.99 £54.91 £54.93 £54.95 £54.96 £54.98 £55.00 25 July 2026 10 August 2026 27 August 2026 13 September 2026 30 September 2026
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Price distribution over 68 days • 1 price levels

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68 days 0 17 34 51 68 £55 Days at Price

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Most common price: £55 (68 days, 100.0%)

Price range: £55 - £55

Price levels: 1 different prices over 68 days

Description

Komplexe, bilateral personenbezogene Dienstleistungen sind nicht nur durch hohe Unsicherheit bei der Nachfrage geprägt, sondern insbesondere durch indeterminierte Leistungsprozesse. Qualität und Effizienz des Leistungssystems werden maßgeblich durch die Gestaltung der Prozessstrukturen sowie das Verhalten der Leistungsträger und der Kunden bestimmt. Bei der Dimensionierung und Harmonisierung der Kapazitäten ist somit zwingend die Organisation als sekundäre Kapazitätsdeterminante in die Planung einzubeziehen. Rainer Sibbel analysiert das betriebswirtschaftliche Kernproblem der Kapazitätsplanung in seiner Struktur für interaktive Dienstleistungen im Allgemeinen und konkret am Beispiel der Behandlungsleistungen von Krankenhäusern. Er leitet Anforderungen an integrierte Planungsansätze ab, die sich aus den Aufgaben der strategisch-taktischen Kapazitätsplanung unter Einbeziehung von Gestaltungsmaßnahmen der Organisation ergeben. Anhand dieses Anforderungskatalogs untersucht der Autor alternative Planungsansätze des Kapazitätsmanagements und der Organisationsgestaltung und zeigt mögliche Ansatzpunkte zur Weiterentwicklung auf.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
29 October 2004
Listed Since
11 February 2007

Barcode

No barcode data available

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