£40.84

Springer Maßnahmen zur Steigerung der Kundenzufriedenheit: Managementansätze zur Prozessoptimierung (BestMasters)

Price data last checked 92 day(s) ago - refreshing...

View at Amazon

We'll watch every seller, every day. One email when your price arrives.

This is the usual price. Wait for it to drop, or tell us your number.

£41 today · usual range £0–£0 · best ever £18

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey
↓ Forecast
where the price is heading next
↓ Statistics
all-time high & low, recent range
↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 639 days • 639 data points (No recent data available)

Historical
Generating forecast...
£44.99 £14.99 £21.54 £28.08 £34.63 £41.17 £47.72 07 June 2024 13 November 2024 22 April 2025 28 September 2025 07 March 2026

Price Distribution

Price distribution over 639 days • 5 price levels

Days at Price
Current Price
27 days 18 days 562 days 1 day · current 31 days 0 141 281 422 562 £18 £36 £40 £41 £45 Days at Price

Price Analysis

Most common price: £40 (562 days, 87.9%)

Price range: £18 - £45

Price levels: 5 different prices over 639 days

Description

Patricia Buchberger geht in diesem Buch der Frage nach, welche Managementansätze zur Verfügung stehen, um die Kundenzufriedenheit durch Prozessoptimierung zu erhöhen. Sie untersucht die Schwierigkeiten und Störfaktoren, die dies negativ beeinflussen und hinterfragt kritisch aus theoretischer und praktischer Sicht die Konzepte hinsichtlich ihrer Kundenorientiertheit. Die abschließenden Handlungsempfehlungen liefern eine Hilfestellung im Umgang mit der Diskrepanz zwischen prognostizierter und tatsächlicher Wirkung der Prozessoptimierung auf die Kundenzufriedenheit.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
12 January 2016
Listed Since
12 December 2015

Barcode

No barcode data available

Similar Products You Might Like

Intelligentes Prozessmanagement: Marktanteile ausbauen, Qualität steigern, Kosten reduzieren
96% match

Intelligentes Prozessmanagement: Marktanteile ausbauen, Qualität steigern, Kosten reduzieren

Springer

£57.26 26 Feb 2026
The Basics of Process Improvement
96% match

The Basics of Process Improvement

CRC Press

£190.00 11 Jan 2026
Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups
95% match

Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups

IGI Global

£35.57 08 Mar 2026
Process Management: A Guide for the Design of Business Processes
95% match

Process Management: A Guide for the Design of Business Processes

Springer

£73.91 01 Mar 2026
Prozessmanagement für Experten: Impulse für aktuelle und wiederkehrende Themen
95% match

Prozessmanagement für Experten: Impulse für aktuelle und wiederkehrende Themen

Springer

£74.99 26 Feb 2026
Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success
95% match

Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success

CRC Press

£52.03 21 Feb 2026
Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success
95% match

Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success

CRC Press

£55.32 26 Feb 2026
Business Process Management Cases: Digital Innovation and Business Transformation in Practice (Management for Professionals)
95% match

Business Process Management Cases: Digital Innovation and Business Transformation in Practice (Management for Professionals)

Springer

£77.13 02 Mar 2026
High Performance Through Business Process Management: Strategy Execution in a Digital World
95% match

High Performance Through Business Process Management: Strategy Execution in a Digital World

Springer

£65.02 08 Mar 2026
High-Performance Process Improvement
95% match

High-Performance Process Improvement

Springer

£84.54 12 Apr 2026
Business Process Management
95% match

Business Process Management

Routledge

£165.85 27 Jan 2026
Process Management: A Multi-disciplinary Guide to Theory, Modeling, and Methodology (Progress in IS)
95% match

Process Management: A Multi-disciplinary Guide to Theory, Modeling, and Methodology (Progress in IS)

Springer

£91.63 01 Mar 2026
Process-Based Management Systems for High Reliability Organizations
95% match

Process-Based Management Systems for High Reliability Organizations

CREATESPACE

£60.34 05 Jan 2026
Process Groups: A Practice Guide
95% match

Process Groups: A Practice Guide

Project Management Institute

£36.28 08 Apr 2026
Understanding Business Processes
95% match

Understanding Business Processes

Routledge

£55.19 11 Mar 2026
A Practical Guide to Information Systems Process Improvement
95% match

A Practical Guide to Information Systems Process Improvement

CRC Press

£94.33 01 Mar 2026
Project Management Process Improvement (Effective Project Management)
95% match

Project Management Process Improvement (Effective Project Management)

Artech House

£62.00 19 Feb 2026
Utilizing the 3Ms of Process Improvement: A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence
95% match

Utilizing the 3Ms of Process Improvement: A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence

CRC Press

£39.39 21 Feb 2026
Business Enterprise, Process, and Technology Management: Models and Applications
95% match

Business Enterprise, Process, and Technology Management: Models and Applications

IGI Global

£194.00 08 Mar 2026
Improving Processes for Health Care Delivery: Lessons from Johns Hopkins Medicine
95% match

Improving Processes for Health Care Delivery: Lessons from Johns Hopkins Medicine

Springer

£46.53 07 Mar 2026
Guide du management par les Processus: V4 BPM CBOK enrichi au niveau européen et traduit par les experts du Club des Pilotes de Processus
95% match

Guide du management par les Processus: V4 BPM CBOK enrichi au niveau européen et traduit par les experts du Club des Pilotes de Processus

AFNOR

£48.25 20 Apr 2026
Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures
94% match

Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures

CRC Press

£145.05 04 Feb 2026
Systems Modeling for Business Process Improvement (Computing Library S.)
94% match

Systems Modeling for Business Process Improvement (Computing Library S.)

Artech House

£65.00 18 Mar 2026
Business Processes and Information Technology
94% match

Business Processes and Information Technology

University Press of Florida

£50.62 06 Mar 2026