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Novas Edições Acadêmicas Análise dos fatores de mudança pelo Lean Seis Sigma: Estudo de caso em uma empresa de transportes logísticos

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Description

Este livro examina os fatores que contribuem para a implementação da mudança em uma empresa de transportes logísticos a partir da metodologia Lean Seis Sigma. A implantação pode ser realizada a partir de metodologias de qualidade que promovam melhorias no processo de serviços logísticos. Tal perspectiva é estudada em uma organização global que presta serviços logísticos, a partir de um programa Lean Seis Sigma, que constitui o programa de implantação de melhoria na empresa, no qual o objetivo é que a organização seja a primeira escolha para seus clientes. A implantação ocorre a partir do programa de qualidade Seis Sigma integrado ao Lean Thinking, que recebe contribuição de conceitos de mudança propostos por Langley et al. (2009). Na organização analisada, esta tem sido utilizada como meio para promover a melhoria contínua, e também como elemento para planejar a implantação da mudança e compatibilizar estratégia com o modelo de trabalho adotado nas unidades brasileiras da organização.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
04 December 2015
Listed Since
27 December 2015

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