MACMILLAN HRM, Artificial Intelligence and the Future of Work: Insights from the Global South

The rise of artificial intelligence is having a profound impact on human resource management, as AI is being used to automate a wide range of HR tasks and functions, from recruiting and onboarding to performance management and compensation. However, the impact of AI on HRM is not evenly distributed. Due to a variety of factors, the Global South is lagging behind the Global North in terms of AI adoption, creating a widening disparity in the effectiveness and efficiency of HR operations. This edited book explores HRM, artificial intelligence and the future of work in the Global South. It addresses key elements of how technology is transforming the workplace and people management, including HR automation, robotisation, big data analytics, smart systems, virtualisation, AI, machine learning and the Internet of Things. The chapters offer a collection of cases from various Global South countries, draw on various types of research (empirical, review papers, conceptual and theoretical) andincorporate contextual issues such as technology, politics, culture, ethics and economics. Despite the relatively slow adoption of AI in the Global South compared to developed nations, its potential impact on the future of work remains significant, particularly in shaping the role of HR as a bridge between technology and human resources. This book will be a valuable resource for scholars, students and policymakers interested in the future of work in the Global South, as it brings together critical insights from scholars and practitioners from the region, providing a much-needed perspective on this important issue.