£44.80

The Elusive Obvious (Complete Set)

Subjects

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Description

This book comes with Michael's new DVD introducing the 21 major concepts and "How Not To Get Shot" Research indicates that 80-90% of all communication is nonverbal. Michael's delineation of the 21 patterns of what one can do with one's eyes, voice, body (including gestures and location) and breathing is a major breakthrough. What is amazing is that most of the patterns are cross-culturally accurate. The work suggests that the difference between the science and the art of nonverbal communication is the following: the science is the acquisition of knowledge (i.e., the what of the communication) and a range of nonverbal strategies and intervention to deliver (i.e., the how of the communication) the knowledge. The art is the perception and timing of when to deliver the what and how of the communication. Pivotal to Michael's discovery is the emphasis on breathing. He is able to behaviorally answer the perennial conundrum of "How does the practitioner know if one has permission to interact with another person?" If the other person is breathing high/shallow, the person is in stress and the practitioner doesn't have permission. Conversely, if the other person is breathing low/abdominally, the person is relaxed and the practitioner has permission. This work behaviorally substantiates what most of us know intuitively. The second half of the book are some common applications of the nonverbal communication patterns. The favorite is the adaptation of Fisher & Ury's Getting to Yes win-win template to a practical micro level. Just like there are 26 letters that are the foundation of all words so too there are 21 patterns from which all nonverbal communication is comprised. Copyright 1997 Included with the book is the How Not To Get Shot and the 21 Nonverbal Patterns DVD. NEED TO DELIVER A DIFFICULT MESSAGE and retain relationships... Remember the saying "don't shoot the messenger"? This DVD is designed to teach people how to deliver bad news and not get shot! It is a series of steps that are very specific and allow anyone who uses them to maintain relationships while presenting other than good information. This technique is applicable for performance reviews, meetings, presentations or any professional situation that involves conflict or requires negotiation. It is a fun - yet extremely useful - session that involves great learning while they are laughing a lot!

Product Specifications

Format: paperback
ASIN: 1883407141
Category: Books > Subjects
Domain: Amazon UK
Release Date: 09 November 2012
Listed Since: 01 May 2013

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The Elusive Obvious (Complete Set)

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