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£87.62

Springer Warranty Management and Product Manufacture (Springer Series in Reliability Engineering)

Name: Warranty Management and Product Manufacture (Springer Series in Reliability Engineering)
Brand: Springer
Price: 87.51 GBP
Availability: InStock

Balanced Scorecard

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Most common price: £88 (68 days, 100.0%)

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Description

Purchasers of manufactured goods need assurance that they will perform well over their expected life. Warranties play a vital role in this. With proper management, warranty terms provide a promise of protection in case of product failure, while warranty service can assure customer satisfaction in the event of a claim. The authors have developed "Stage-3" warranty management, viewing warranties from a strategic perspective, starting with a strategy linked to technical and commercial planning from the start of product development. Written by leading experts, this book details current thinking in product manufacture.

Product Specifications

Brand: Springer
Format: paperback
ASIN: 1849969647
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 28 October 2010
Listed Since: 01 October 2010

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Springer Warranty Management and Product Manufacture (Springer Series in Reliability Engineering)

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