Library Performance and Service Competition: Developing Strategic Responses (Chandos Information Professional Series) - Image 1

£42.50

Chandos Publishing Library Performance and Service Competition: Developing Strategic Responses (Chandos Information Professional Series)

Name: Library Performance and Service Competition: Developing Strategic Responses (Chandos Information Professional Series)
Brand: Chandos Publishing
Price: 42.5 GBP
Availability: InStock

Professional Development

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Description

A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment.

Product Specifications

Brand: Chandos Publishing
Format: paperback
ASIN: 1843343142
Category: Books > Subjects > Business, Finance & Law > Management > Human Resources > Professional Development
Domain: Amazon UK
Release Date: 31 March 2008
Listed Since: 18 December 2006

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Chandos Publishing Library Performance and Service Competition: Developing Strategic Responses (Chandos Information Professional Series)

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