KENDALL HUNT PUBLISHING Casing Conflict Communication

New Publication Now Available! Conflict is a natural part of life. What we often struggle with is how to best approach conflict so that we have productive outcomes and are able to maintain positive relations. As you pursue a greater understanding of conflict, you will ideally be able to apply the knowledge from this textbook to your future endeavors. Students of conflict often find that through their studies, they not only learn more about the topic of conflict itself but also come to reflect on their own actions and behaviors and learn how to better confront conflict. Casing Conflict Communication helps readers develop a deeper understanding of conflict, as well as reflect on how to engage in conflict so that they are better prepared to meet challenges in interpersonal relations, professional pursuits, and community undertakings. Based on the authors thirty-five+ combined years of teaching and researching conflict, Casing Conflict Communication : primarily focuses on the communication of conflict and highlights the communication-based theories that help readers understand the communication-centric concerns around conflict development, interaction, and resolution. illustrates the many ways that conflict manifests itself in everyday life and the styles, tactics, and strategies that individuals and groups use to manage conflict. integrates 25 cases that demonstrate how conflicts emerge within families and in the workplace. Most of the cases are based on real-world conflicts that the authors experienced or witnessed – providing an authentic feel for readers. is easy to adopt! The editors added an introductory chapter that includes definitions, approaches, and contexts.