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Itgp Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK)

Name: Service Integration and Management (SIAMTM) Professional Body of Knowledge (BoK)
Brand: Itgp
Price: 47.54 GBP
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Managers' Guides to Computing

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Description

The official guide for the EXIN SIAM™ Professional certification SIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organizations have moved away from outsourced contracts with a single supplier to an environment with multiple service providers. SIAM supports cross-functional, cross-process and cross-provider integration. It creates an environment where all parties: Know their role, responsibilities and context in the ecosystem Are empowered to deliver Are held accountable for the outcomes they are required to deliver Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Professional certification. This book will help candidates pass their Professional certification and expands upon the topics introduced in Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition. The book will appeal to: Anyone wishing to build on their foundation-level knowledge of SIAM and achieve the SIAM™ Professional certification Customer organizations and their staff looking for guidance when managing a multi-service provider environment Service integrators and their staff wishing to work in a SIAM ecosystem effectively Internal and external service providers and their staff wishing to understand their role in a SIAM ecosystem Consultants in service management and other frameworks who wish to expand their knowledge Prepare for your SIAM™ Professional exam and understand how SIAM can benefit your organization!

Product Specifications

Brand: Itgp
Format: paperback
ASIN: 1787783138
Category: Books > Subjects > Business, Finance & Law > E-Commerce > Managers' Guides to Computing
Domain: Amazon UK
Release Date: 29 July 2021
Listed Since: 22 July 2021

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Itgp Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK)

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