£41.80

Elevating Your Patient Experience from Ordinary to Exceptional: How to Go Beyond Service and Satisfaction by Creating More Happiness, Higher Revenue, and Better Results

Leadership

Price data last checked 94 day(s) ago - refreshing...

View at Amazon

We'll watch every seller, every day. One email when your price arrives.

This is the usual price. Wait for it to drop, or tell us your number.

£42 today · usual range £0–£0 · best ever £39

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 429 days • 429 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 429 days • 5 price levels

Days at Price

Current Price

Price Analysis

Most common price: £43 (205 days, 47.8%)

Price range: £39 - £43

Price levels: 5 different prices over 429 days

Description

Create an exceptional experience for your patients, and those patients will happily pay you for it. Patient satisfaction is no longer relevant. Patient experience, however, is relevant now more than ever. Patients today are proactive and armed with knowledge. Because they have better customer experiences elsewhere, they have come to expect, if not demand, a new way of interacting with you-their doctors and healthcare providers. In our Experience Economy, people will always pay more for a superior experience: Starbucks turned the traditional "grab a cup of Joe and go" service into a lounge concept where people may linger, eat treats, listen to pleasant music, and enjoy free Wi-Fi. Amazon has primed their customers with immediate benefits of the Buy Now button. Apple has demonstrated how thoughtful and integrated design offers an enjoyable, cohesive experience. Disney, Sandals, Club Med, and Ritz Carlton give their customers such an amazing experience that they actually want to take home memories. Providing an exceptional patient experience, then, is pioneering work for all doctors and providers, whether you're chained to the public health system (like I was), in concierge medicine, or in private practice. This book will show: how your intention and presentation affect whether your patient has a pleasant experience under your care, how your revenue will grow as you pay closer attention to what works and doesn't work in your space, and how your experience is just as relevant as your patients'. By setting and exceeding patient expectations, not only will you be happier, so will your patients. All by you focusing on: Creating a more pleasing working environment for you and your staff Providing for your patients' unseen needs and preferences Elevating patient experience from start to finish, from onboarding to lasting memories If you're running around without enough time to meet the demands of your growing list of patients, and without the mental, physical, and financial resources to do so, then you know something has to change. Creating an exceptional and elevated patient experience is not one more thing to add to your to-do list. It's embedded in everything that you do. Let me show you how.

Product Specifications

Format: hardcover
ASIN: 1777536154
Category: Books > Subjects > Business, Finance & Law > Management > Management Skills > Leadership
Domain: Amazon UK
Release Date: 14 November 2023
Listed Since: 02 November 2023

Barcode

No barcode data available

Elevating Your Patient Experience from Ordinary to Exceptional: How to Go Beyond Service and Satisfaction by Creating More Happiness, Higher Revenue, and Better Results

This is the usual price. Wait for it to drop, or tell us your number.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

The Best Patient Experience: Helping Physicians Improve Care, Satisfaction, and Scores (ACHE Management)

Mediziner-Marketing: Vom Werbeverbot zur Patienteninformation: Eine rechtsvergleichende und interdisziplinäre Studie zur Kommunikation zwischen Patienten und Ärzten

Die erfolgreiche Arztpraxis: Patientenorientierung, Mitarbeiterführung, Marketing (Erfolgskonzepte Praxis- & Krankenhaus-Management)

The Clinical Encounter: The Moral Fabric of the Patient-Physician Relationship: 14 (Philosophy and Medicine, 14)

Consumer Satisfaction in Medical Practice (Haworth Marketing Resources)

The Medical Services Professional Career Guidebook: Charting a Development Plan for Success

The Medical Services Professional Career Guidebook: Charting a Development Plan for Success

Interprofessional Education and Collaboration: An Evidence-Based Approach to Optimizing Health Care

Ballweg's Physician Assistant: A Guide to Clinical Practice

The Physician as Manager

CRC Press - Digital Health and Patient Data Book

Improving Patient Care: The Implementation of Change in Health Care

101 Primary Care Case Studies: A Workbook for Clinical and Bedside Skills

Teaching Professional Attitudes and Basic Clinical Skills to Medical Students: A Practical Guide

Physician Profiling: A Source Book for Health Care Administrators (Jossey-Bass Health)

Medical Professionals and the Organization of Knowledge

The Primary Care Clinical Encounter: Field Guide to the Generalist's Craft

Mastering the Art of Patient Care

Mastering the Art of Patient Care

Medicine and Moral Philosophy: A "Philosophy and Public Affairs" Reader (Princeton Legacy Library)

The Evolution of Healthcare in the Age of AI: The Next 20 Years

Foundations of Interprofessional Collaborative Practice in Health Care

The Health Professions Educator: A Practical Guide for New and Established Faculty

CRC Press Medical Tourism and Wellness - H2H Management Book