How To Use Strategies To Influence And Facilitate Difficult Conversations: Certification Program

Why the need to facilitate and influence in difficult conversations? The short answer - interrupting harmful practices is a significant part in sustainable change.Disrupt harmful patterns to create opportunities for reliefKey opportunities: 1. Shift from a powerless to an empowered position - attract employees to take accountability for what needs to change within them.2. Refocus on self and to self rather than on others or the outcome.3. Create healthy emotional outlets. 4. Increase hope in the possibility for harmful patterns to be transformed into positive, usable opportunities to impact decisions, attitudes, and relationships.5. Growth in understanding of self to directly address the identified need or desired change.3 Key Roles The Learner will learn 3 key roles during training:1. Facilitator: use specific information and self to manage and disrupt harmful patterns. 2. Influencer: use self and storytelling to paint the picture of current circumstances and what’s possible as a means to present choices and promote change.3. Strategist: navigate complex conversations with methods that promote and establish sustainable change.Goals1. Advance competencies of leaders on using strategies to influence and facilitate difficult conversations.2. Leaders will know how to use self and various strategies to disrupt harmful patterns.3. Through conversation, leaders will strategically use (in real time) what they hear and what’s present in discussions to facilitate sustainable shifts or changes.