£73.99

Focus First on Service: The Voice and Face of Your Utility

Public Relations

Price data last checked 8 day(s) ago - will refresh soon

View at Amazon

We'll watch every seller, every day. One email when your price arrives.

It has never been this cheap. We have no record of a lower price.

£74 today · cheaper than every other day in the last 3 months

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 83 days · 83 data points (no recent data)

Historical

Generating forecast…

Price Distribution

Price distribution over 83 days • 1 price levels

Days at Price

Price Analysis

Most common price: £74 (83 days, 100.0%)

Price range: £74 - £74

Price levels: 1 different prices over 83 days

Description

This practical guide reframes customer service as a core utility function, showing how communication, culture, and consistency shape public confidence in water and wastewater services. Through real‑world examples and plain‑language guidance, it explores how utilities can respond to complaints, explain bills and rates, manage affordability challenges, communicate during change, and use tools like advanced metering infrastructure to improve customer understanding. Designed for utility leaders, customer service teams, and frontline staff alike, this book helps utilities speak with one voice, serve diverse communities more effectively, and turn everyday interactions into opportunities to build lasting trust.

Product Specifications

Format: paperback
ASIN: 1647172918
Category: Books > Subjects > Business, Finance & Law > Sales & Marketing > Public Relations
Domain: Amazon UK
Release Date: 23 April 2026
Listed Since: 02 May 2026

Barcode

No barcode data available

Focus First on Service: The Voice and Face of Your Utility

It has never been this cheap. We have no record of a lower price.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

The Ultraviolet Disinfection Handbook

The Drinking Water Handbook

Hydrology and Urban Water Supply (Water and Wastewater Management)

The Science of Water Reuse

An Introduction to Water Quality Science: Significance and Measurement Protocols

Water Management in a Changing World

The Economic Value of Water Utility Services

Fundamentals of Energy Analysis of Water Treatment Systems

Water, Energy, and Environment - A Primer

Resilient Water Management Strategies in Urban Settings: Innovations in Decentralized Water Infrastructure Systems (Springer Water)

Wastewater Treatment: Advanced Processes and Technologies

Whistleblowers: Voices of Justice

Circular Economy Applications for Water Security

Modelling for Water Resource Recovery (In Focus) (In Focus – Special Book Series)

From Waste to Wealth

A Global Perspective on Contaminants in Groundwater: Assessment and Vulnerability (Springer Water)

Aquatic Toxicology in Freshwater: The Multiple Biomarker Approach (Springer Water)

Wastewater Management Through Aquaculture

Wastewater: Economic Asset in an Urbanizing World

Math Problems in Water and Wastewater

Drinking Water Disinfection By-products: Sources, Fate and Remediation

Battling Air and Water Pollution: Protecting Our Planet's Vital Resources

M6 Water Meters: Selection, Installation, Testing, and Maintenance

Engineering Hydrology