Quality In Audiology: Design and Implementation of the Patient Experience - Image 1

£55.28

Plural Publishing Quality In Audiology: Design and Implementation of the Patient Experience

Name: Quality In Audiology: Design and Implementation of the Patient Experience
Brand: Plural Publishing
Price: 55.28 GBP
Availability: InStock

Occupational Therapy

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Description

Quality - in the broadest sense of the term - is the true differentiator in today's age of economic uncertainty and disruptive technology. As over-the-counter and other low cost distribution systems of hearing aid technology gain in popularity, the audiologist is challenged to maintain a thriving practice. Audiologists that are able to differentiate their practice based on quality service delivery are able to maintain success- - even in times of great economic uncertainty. Quality in Audiology provides a detailed road map for how both clinicians and business managers alike can apply various components of Six Sigma, Total Quality Management and other quality initiatives to improve both the delivery of services to patients and the overall performance of their practice. It covers everything from the reception area to the marketing and operations of the practice. This book provides readers with several tools as well as a step-by-step plan for improving quality across all facets of their practice.

Product Specifications

Brand: Plural Publishing
Format: paperback
ASIN: 1597564729
Category: Books > Subjects > Health, Family & Lifestyle > Medical & Healthcare Practitioners > Allied Health Professions > Occupational Therapy
Domain: Amazon UK
Release Date: 31 March 2013
Listed Since: 03 July 2012

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Plural Publishing Quality In Audiology: Design and Implementation of the Patient Experience

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