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CRC Press The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments

Name: The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments
Brand: CRC Press
Price: 52.14 GBP
Availability: InStock

Illustrated; Includes Cdrom

Balanced Scorecard

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Description

Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process, identify and prioritize improvement opportunities, implement change, and sustain their gains. Most importantly, they learn how to work with one another to solve problems rapidly and in a highly effective way. In The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments, authors Karen Martin and Mike Osterling provide a practical how-to guide for planning and executing Kaizen Events in non-manufacturing settings, and conducting post-Event follow-ups to sustain the improvements made. Geared to continuous improvement professionals and leaders within the office areas of manufacturing, the service sector and knowledge-worker environments, this book provides the methodology and practical tools for generating measurable results, while building a motivated workforce and laying the foundation for continuous improvement. The Kaizen Event Planner provides those responsible for improving office, service, and technical processes with the skills to effectively scope the activity, engage the right people, and facilitate successful Events! Many Excel-based tools, which complement the lessons in this book, are found here under the "support materials" tab..

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Product Specifications

Brand: CRC Press
Model: Illustrated; Includes Cdrom
Format: Paperback
ASIN: 1563273519
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 05 October 2007
Listed Since: 03 September 2007

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CRC Press The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments

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