£86.95

Neal-Schuman Publishers The Virtual Reference Desk: Creating a Reference Future (Virtual Reference Desk)

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Description

Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? And the future is sure to bring additional advances. In this forward-looking volume, the world's foremost reference experts including David Lankes, Marie Radford, Eileen Abels, and Sharon Morris guide librarians through new training and staffing models, look at these models' performance standards and evaluation tools, offer advice for serving new audiences, and help build collaborations and networks for reference service. In addition, the chapters - all updated and expanded versions of the conference presentations - explore digital projects, management, service to teens, wireless mobile technology, interpersonal communication, and more.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
01 September 2006
Listed Since
11 December 2006

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No barcode data available

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