£40.86

Lulu The Art of Support

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Last 85 days • 85 data points (No recent data available)

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£40.86 £39.36 £39.69 £40.02 £40.34 £40.67 £41.00 01 March 2026 22 March 2026 12 April 2026 03 May 2026 24 May 2026

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82 days 3 days · current 0 21 41 62 82 £40 £41 Days at Price

Price Analysis

Most common price: £40 (82 days, 96.5%)

Price range: £40 - £41

Price levels: 2 different prices over 85 days

Description

Are you a customer success or support executive curious about adapting industry best practices to your organization? Are you a newly-promoted customer success or support manager with plenty of ideas, but not much management experience? Or are you an executive with no hands-on experience with customer success, but wanting to learn more about how to decrease churn and improve revenue expansion from existing customers? The Art of Support is a practical guide for managers and executives that answers your questions. In it, you will find: - Best practices for customer success and support, from designing customer lifecycle journeys, to managing day-to-day activities, to measuring results. - Nuanced recommendations to build or improve your organization. - Dozens of practical tools you can use right away such as customer scorecards, sample support portfolios, hiring checklists, decision trees for selecting support models, job ladders, and budget templates.

Product Specifications

Brand
Lulu
Format
paperback
Domain
Amazon UK
Release Date
02 February 2016
Listed Since
18 February 2016

Barcode

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