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£174.29

Routledge Managing Volunteers in Tourism

Name: Managing Volunteers in Tourism
Brand: Routledge
Price: 174.29 GBP
Availability: InStock

Economics

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Description

Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and tourists. The book develops through three distinct sections, the first of which begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. The next part picks up the organizational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. The final part consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensable for current and future managers in the tourism industry. About the Author Kirsten Holmes, Karen Smith

Product Specifications

Brand: Routledge
Format: Hardcover
ASIN: 1138473588
Category: Books > Subjects > Business, Finance & Law > Economics
Domain: Amazon UK
Release Date: 02 October 2017
Listed Since: 08 December 2017

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Routledge Managing Volunteers in Tourism

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