£167.45

Routledge SPIN® -Selling

Name: SPIN(R) -Selling
Brand: Routledge
Price: 167.45 GBP
Availability: InStock

Call Centre Management

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£167 today · previous high £167 · all-time low £167

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Price range: £167 - £167

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Description

True or false? In selling high-value products or services: 'closing' increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection handling is an important skill; open questions are more effective than closed questions. All false, says this provocative book. Neil Rackham and his team studied more than 35,000 sales calls made by 10,000 sales people in 23 countries over 12 years. Their findings revealed that many of the methods developed for selling low-value goods just don‘t work for major sales. Rackham went on to introduce his SPIN-Selling method. SPIN describes the whole selling process: Situation questions Problem questions Implication questions Need-payoff questions SPIN-Selling provides you with a set of simple and practical techniques which have been tried in many of today‘s leading companies with dramatic improvements to their sales performance.

Key Features

SPIN -Selling

Brand: Routledge

Product Type: ABIS_BOOK

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 113846595X
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 09 October 2017
Listed Since: 26 July 2017

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Routledge SPIN® -Selling

This is the most expensive it has ever been. Walk away.

Price History & Forecast

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Description

Key Features

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