The Law of Consumer Redress in an Evolving Digital Market: Upgrading from Alternative to Online Dispute Resolution - Image 1

£82.86

Cambridge University Press The Law of Consumer Redress in an Evolving Digital Market: Upgrading from Alternative to Online Dispute Resolution

Name: The Law of Consumer Redress in an Evolving Digital Market: Upgrading from Alternative to Online Dispute Resolution
Brand: Cambridge University Press
Price: 82.86 GBP
Availability: InStock

Managers' Guides to Computing

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Description

This book advances the emergence of a new sub-field of study, the law of consumer redress, which encompasses the various dispute resolution processes for consumers, their regulations, and best practices. The book argues that the institutionalisation of alternative dispute resolution (ADR) bodies are expanding their functions beyond dispute resolution, as they are increasingly providing a public service for consumers that complements, and often replaces, the role of the courts. Although the book focuses on ADR, it also analyses other redress methods, including public enforcement, court adjudication and business internal complaints systems. It proposes a more efficient rationalisation of certified redress bodies, which should be better co-ordinated and accessible through technological means. Accordingly, the book calls for greater integration amongst redress methods and offers recommendations to improve their process design to ensure that, inter alia, traders are encouraged to participate in redress schemes, settle early meritorious claims and comply with outcomes.

Product Specifications

Brand: Cambridge University Press
Format: Hardcover
ASIN: 1107079004
Category: Books > Subjects > Business, Finance & Law > E-Commerce > Managers' Guides to Computing
Domain: Amazon UK
Release Date: 05 October 2017
Listed Since: 18 April 2017

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Cambridge University Press The Law of Consumer Redress in an Evolving Digital Market: Upgrading from Alternative to Online Dispute Resolution

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