CRC Press The Forgotten Leg of Quality: Customer Service (Practical Quality of the Future)

Selling in Customer Service: Integrating and Coordinating Service and Selling

Service Guarantee prospect in signalling Service Quality towards Customer Loyalty

GRIN Verlag

Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries

Powering the Lean Enterprise - Management and Operations Book

Quality Management Embedded in Innovative Systems

Smart Global Value Chain: Future Innovations

CRC Press

Texturising: Defects, Causes, Effects, Remedies and Prevention through Quality Management

Quality of Customer Service in Central Cooperative Banks: A Study

Services Marketing and Customer Relationship Management

Quality Management: Reconsidered for the Digital Economy

The Routledge Companion to the Future of Management Research (Routledge Companions in Business, Management and Marketing)

Customer Relationship Management in the Digital Age

Strategic Software Quality Management: How to Incorporate Sustainable Continuous Improvement Practices

Building a Sustainable Lean Culture: An Implementation Guide (Continuous Improvement Series)

CRC Press

The Four Philosophies of Lean: Maintaining a Customer-Focused Culture Every Day at Work

Business Continuity Management: A Crisis Management Approach

Routledge Who Speaks for the Customer? - Business Book

Routledge

Short-Run SPC for Manufacturing and Quality Professionals

CRC Press

Future Tech Startups and Innovation in the Age of AI

CRC Press Restorative Just Culture in Practice Book

CRC Press

Quantum Computing: The Past, the Present, and the Future

Fundamentals of TQM

Customer Relationship Management (Legend in Marketing)

Vibrant Publishers

An Assessment of the Practices on Continuous Quality Improvement (CQI)

LAP Lambert Academic Publishing