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Performance Support A Complete Guide - 2023 Edition

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Description

Can each store support the space and logistics of holding packages for customer pickup? Do you provide customers with ongoing visibility and reporting into your SLA performance? Does your level of service include specific goals and measurable performance indicators? How well does your organization ensure staff feel supported to raise matters of integrity? Is the information limited to what is minimally necessary for the purpose of the request? Is there a service delivery goal or performance target for each kind of support provided? Is your logistics organization set up in a way that it supports your logistics strategy? What are the chief differences between consumer goods marketing and business marketing? What characteristics do you feel are necessary for success as a technical support worker? Where are the gaps in IT support performance between Accelerators and the counterparts? This Performance Support Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Performance Support challenges you're facing and generate better solutions to solve those problems. Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department. Unless you are dealing with a one-time, single-use project, there should be a process. That process needs to be designed by someone with a broad enough perspective to ask the right questions. Someone able to ask the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who shape the future. They are the person who asks the right questions to make Performance Support investments work better. This Performance Support All-Inclusive Self-Assessment enables You to be that person. INCLUDES all the tools you need to an in-depth Performance Support Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Performance Support maturity, this Self-Assessment will help you identify areas in which Performance Support improvements can be made. In using the questions you will be better able to: Diagnose Performance Support projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices. Implement evidence-based best practice strategies aligned with overall goals. Integrate recent advances in Performance Support and process design strategies into practice according to best practice guidelines. Using the Self-Assessment tool gives you the Performance Support Scorecard, enabling you to develop a clear picture of which Performance Support areas need attention. Your purchase includes access to the Performance Support self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
20 March 2023
Listed Since
23 March 2023

Barcode

No barcode data available

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