Handbook of Organizational Performance, Volume II: Foundations and Advances: 2 - Image 1

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Routledge Handbook of Organizational Performance, Volume II: Foundations and Advances: 2

Name: Handbook of Organizational Performance, Volume II: Foundations and Advances: 2
Brand: Routledge
Price: 144.8 GBP
Availability: InStock

Call Centre Management

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This book offers a comprehensive exploration of the powerful intersection between behavior science and performance improvement and demonstrates the myriad ways in which this science can advance performance improvement. Featuring some of the top researchers and consultants from across the globe, Volume II: focusses on a wide range of advanced topics, from behavioral safety to emerging opportunities for worker well-being, such as performance feedback, compensation, performance assessment, safety, wellness, training, self-management, discipline, marketing and more explores the latest breakthroughs and advancements in the field comes with new introduction and epilogue and is supplemented by review questions is an indispensable resource for instructors, practitioners and students of organizational behavior management Each chapter in this volume is written as an introduction to its topic and equips students and professionals alike with the tools and knowledge to drive performance improvement ethically and effectively in diverse contexts. The chapters in this book were originally published in the Journal of Organizational Behavior Management.

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 1032708301
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 28 October 2024
Listed Since: 06 June 2024

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