CRC Press Worker Well-being, Human Factors and the Gig Economy: Interdisciplinary Perspectives

There has been an exponential rise in global gig economy work. Given the growth of the gig economy and gig workers around the world, developing an understanding of the human factors behind this area of the workforce can lead many to disparate sources. This contemporary text integrates interdisciplinary learning and insights into relationships between human factors, worker well-being and the future of safer, more inclusive, and sustainable work, specifically in the gig economy. It offers an in-depth understanding of the role of human factors and the effects of disruptive technologies on worker well-being in a range of settings. This fascinating title draws on the voices of independent contractors, zero-hours workers, on-call professionals, on-line platformers and other temporary and casual workers. The book is informed by research from a range of fields, including management, healthcare, platform work, and tech in a variety of organisational settings. It highlights the important linkages between human factors, worker well-being and the future of work in the gig economy. It argues that there is a clear need to focus on sustainable worker well-being, opportunities for creating synergies between human factors and algorithmic control of work in the gig economy. The reader will develop a full idea of how to improve workers’ lived experience and psychological and physical safety in the workplace. Worker Well-being, Human Factors and the Gig Economy: Interdisciplinary Perspectives is the ‘go to’ text for human factors specialists, business and management professionals, managers, trade union members, human resource management employees and scholars who are seeking to understand the role of human factors in the future of work and gig economy.