CRC Press Speaking Up in a Culture of Silence: Changing the Organization Activity from Bullying and incivility to One of Listening and Productivity

Product Description We know we should speak up and question what is being taken as normal in our work cultures ― to notice and call out bad behaviour and resist being silenced. This book is a guide to what it takes to do this in a way that doesn’t expose you to the countermeasures of people who do not like being questioned. What is explored through case studies and personal experience are ideas about how to resist being silenced at work where there are competing demands on your time and energy and where people have learnt to tolerate bad and uncivil behaviours just to get the work done. There are no magic solutions or calls for decisive action. Just some modest ideas about what can help you hold onto your voice and your thinking so that when the time is right, you can say something that just may help keep us all a bit safer. About the Author David Naylor, DProf, MA, PGDip is a director of a consultancy practice researching and developing practical interventions to mitigate the effects of bullying and incivility for individuals, teams and services. He has a professional doctorate and a MA in organizational change. He trained in consultancy at the Tavistock, facilitation at the University of Surrey and has a diploma in psychodynamic counselling from Birkbeck.David has led projects at a senior level in the NHS and Civil Service. This work builds on his doctoral research into the necessity and difficulty of being ‘constructively awkward’ in organizations, a two-year secondment to the NHS Sign up to Safety Campaign and a long career in leadership and organizational development at The King’s Fund.At The Kings Fund, David co-directed twelve cohorts of the Top Manager Program (TMP) and led various senior leadership and board development projects. Previously he worked for Tavistock Consulting and taught on the Tavistock’s doctorate program in Consultancy. He has been a Chief Executive of a VCS organization providing residential and nursing home care for people suffering from enduring mental illness and with learning disabilities. He was a service development manager in Haringey mental health services, the mental health advisor to the Leonard Cheshire Foundation and a ward manager at the Maudsley Hospital.