Experts Versus Laymen: A Study of the Patsy and the Subcontractor - Image 1

£145.00

Routledge Experts Versus Laymen: A Study of the Patsy and the Subcontractor

Name: Experts Versus Laymen: A Study of the Patsy and the Subcontractor
Brand: Routledge
Price: 145.0 GBP
Availability: InStock

Psychology & Psychiatry

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Description

This book studies the relationship and balance of power between experts and laymen. It is rooted in the author's analysis of customer and contractor interactions in the housing industry, but relevant to other kinds of expert-layman relationships. Many of the conflicts between customer and contractor noted by the author also occur in lawyer-client, student-teacher, and doctor-patient relations. The author's research is structured around three core categories pertaining to experts' relations with laymen: choosing experts, power symmetry, and what he calls "elsewhereism." The first category has to do with seeking experts, finding them, referrals, and judging whether or not to use experts. Power symmetry concerns the inherent imbalance of power between an expert and a layman. "Elsewhereism" focuses on the constant competition that laymen face with unseen others in claiming the time and services of an expert. Experts versus Laymen broadens the analysis of expert-layman phenomena far beyond similar studies. It examines processes of bidding, gaining information, inspecting and evaluating work, winning trust, bargaining over costs, and determining who has situational control. This book discusses not only the contracting process in the housing industry, but―far more important―a world of power and domination in expert-laymen relationships.

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 0878552170
Category: Books > Subjects > Health, Family & Lifestyle > Psychology & Psychiatry
Domain: Amazon UK
Release Date: 15 January 1976
Listed Since: 27 December 2006

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Routledge Experts Versus Laymen: A Study of the Patsy and the Subcontractor

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